Right to repair

Correspondence is to be in english. This includes emails, forms and provided documentation as listed below.

Availability

Interactive displays currently available for this program:

  • How to Register
  • Register

How to register for Right to Repair

In conjunction with the Right to Repair legislation introduced by the European Union, your organization can become a third-party repairer of selected SMART displays by completing our registration form and providing the following information:

  • Proof of valid liability insurance (€500,000 minimum)
  • Proof of technical competence to repair electronic displays and compliance with the applicable regulations for repairers of electrical equipment in the Member States where your business operates.
  • A valid business license
  • A signed copy of SMART’s non-disclosure agreement
Download non-disclosure agreement

Warranty exclusion

  • Third-party repairers are not authorized repair personnel
  • Any repairs done to in-warranty product will void the product’s warranty with SMART
  • Warranty exclusion applies: if an in-warranty interactive display is altered or serviced by anyone other than SMART authorized repair personnel, the SMART warranty is voided.
 

To determine the SMART Board interactive display’s model and warranty status, enter the serial number on this page.

Check your warranty

Register for Right to Repair

Please complete all the required fields and make sure that all the required documents have been attached, then click Submit to submit your registration.

Thanks! Your right to repair request has been received.

A confirmation email has been sent to {{data.email}}.

Thank you for registering. We will respond to your registration request within five business days. Your reference number is {{data.newCaseId}}.

You can cite this number in all related communications with SMART.

If you don't see a response from SMART within five business days, please double check any spam/quarantine folders in your email inbox, and consider whitelisting “RightToRepair@smarttech.com”.

Company Details

Primary Contact Details

Please download, read, and sign our SMART Non-Disclosure Agreement. After you've signed, use the buttons below to upload your signed copy along with the following documents:

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to repair electronic displays and compliance with the applicable regulations for repairers of electrical equipment in the Member States where your business operates.
  • {{file.name}} ({{file.size / 1000 | number:2 }} kB)

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  • {{file.name}} ({{file.size / 1000 | number:2 }} kB)

By clicking Submit you are confirming that you are not a minor and you consent to having your information stored, processed and accessed in the United States and Canada for the purpose of responding to your request.